PRIVACY POLICY
This privacy policy sets out how A Day To Remember uses and protects any information provided to us from our website’s visitors.
A Day To Remember is committed to ensuring your privacy is protected and respected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
The website, https://www.daytoremember.net [“Website”] is owned and operated by A Day To Remember [“Company,” “we”, “our”]. By accessing or using this Website, you agree to this Privacy Policy. If you do not agree with our policies and practices, your choice is not to use our Website.
This Privacy Policy describes how we collect and use the personal information provided to us by you on our website. Our Privacy Policy applies to information we collect on this Website, as well as in email, text, and other electronic messages between you and this Website; does not apply to information collected by us offline or through any other means, including on any other website operated by the Company or any third party.
We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes, we will notify you by email or by means of a notice on this Website prior to the change becoming effective. We encourage you to periodically review this policy for the latest information on our privacy practices.
1. Collection and Use of Personal Information
We collect personal information from you to understand your needs, provide you with a better service and for the following reasons:
Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
To opt out of data collection, contact us at info@daytoremember.net.
Browsing
To ensure proper use of the Website, we automatically gather information about your computer such as your IP address, time and date of visit, browser type, referring/exit pages and operating system.
To ensure proper use of the Website, we collect the following personal information from you:
IP address
Time and date of visit
Browser and operating system information
Referring/exit pages
We may log this information for system administration, order verification, internal marketing, and system troubleshooting purposes.
We may also use this information:
To present our Website and its contents to you
To provide you with information, products, or services
To fulfill any other purpose for which you provide it
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection
To notify you about changes to our Website
The data collected will be stored in the database until the expiration of the limitation period for claims under the Terms of Use.
Orders
To process your orders, we collect the following personal information from you:
Contact Information such as name, email address, mailing address and phone number
Billing Information such as credit card number and billing address
Preferences Information such as order history and email marketing preferences
Any data provided will be stored in the database until the expiration of the limitation period for claims under the concluded contract. Each order is recorded in the database as a separate item.
Payment for the order is made via Square, Zelle or Paypal. The data collection for payment is done entirely via a third-party service.
Servers
To provide use of the Website via the server on which the Website is hosted, we collect the following personal information from you:
IP address
Server date and time
Browser and operating system information
This data is stored on the server until the expiration of the limitation period for claims under the concluded contract. This data is not used by the Company to identify anyone.
Contact Forms
The data provided in the account form will be stored in the database until the expiration of the limitation period for claims under the concluded contract.
We use contact forms as a communication channel and we will capture your email address and name, along with time of submission and which page you were visiting.
We will not use this information for marketing purposes.
Security
We are committed to ensuring your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address [also known as a hash] may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
2. Mobile Services
We may also collect non-personal information from your mobile device if you access the Website from your phone. Examples of information that may be collected and used include your geographic location, how you use the mobile site, and type of device. The data collected will be stored in the database until the expiration of the limitation period for claims under the Terms of Use.
3. Email Communications
We may use your email to deliver our daily newsletter, as well as for other promotional purposes.
Email messages we send you may contain code that enables our database to track your usage of the emails, including whether the email was opened and what links (if any) were clicked. The data collected will be stored in the database until the expiration of the limitation period for claims under the Terms of Use.
You may indicate your preference to opt out of receiving promotional communications by following the unsubscribe instructions provided in the promotional email you receive or by contacting us directly at info@daytoremember.net.
You acknowledge that it may take up to 10 days for us to process an opt-out request.
Please note that you cannot opt out of receiving transactional emails related to your account with us.
4. Cookies and Other Tracking Technologies
We use cookies to ensure proper functionality of the website and for the following purposes:
Keeping track of your preferences
Recording the acceptance of the Terms of Use
Providing support
Tracking website statistics, such as number of visitors, type of operating system and web browser used, time spent on the website, visited subpages, etc.
The data collected will be stored in the database until the expiration of the limitation period for claims under the Terms of Use.
For this purpose, we may use a third-party website. The use of third-party services involves the implementation of the tracking code provided by the third-party service into our website’s code. This code is based on cookies but may also use other tracking technologies. In this regard, collected information is completely anonymous and does not allow your identification.
You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website.
5. Information Sharing
We will share your personal information with third parties only in the ways that are described in this privacy statement.
We do not sell your personal information to third parties and we do not authorize the collection of our visitors' personally identifiable information by any third parties for the third parties' use.
We may also disclose your personal information:
To our subsidiaries and affiliates
To contractors, service providers, and other third parties we use to support our business
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Company’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Company about our Website users is among the assets transferred
To fulfill the purpose for which you provide it
For any other purpose disclosed by us when you provide the information
To comply with any court order, law, or legal process, including to respond to any government or regulatory request
To enforce or apply our terms of use and other agreements, including for billing and collection purposes
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Company, our customers, or others
6. Personal Data
The Administrator of your personal data is A Day To Remember, 2003 West 14th Street, Houston, Texas 77008.
You have the following rights concerning our processing of your personal data:
The right to request access to your personal data as well as its rectification, removal or restriction of processing
The right to object to the processing
The right to transfer data
The right to withdraw consent for the processing of personal data for a specific purpose
The right to bring a complaint to the supervisory authority in connection with the processing of personal data
We may refuse to exercise certain rights from those indicated above in a situation where the implementation of a given right would be in conflict with the legitimate purpose of the data we process. For example, we may refuse to delete personal data specified in your contract until the expiration of the limitation period for claims under the concluded contract.
We entrust the processing of personal data to the following entities:
SQUARESPACE: in order to operate the website
GOOGLE ANALYTICS: to process website analytics
FLODESK: in order to provide any email newsletters or promotional
QUICKBOOKS: in order to use the services of an external accounting office which processes the data included in invoices
Square Up: in order to process the data included in invoices and process order payments via ACH or Square
In connection with the use of these third-party entities, personal data may be transferred to another country.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@daytoremember.net.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you, please contact us using the email above.
7. Security
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security. In the event of a data breach, you will be notified within 72 hours.
8. Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note we do not have any control over that other website; therefore, we cannot and will not be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
9. What happens in the unlikely event of a potential breach of your information
We are legally obliged to inform you, the user, of any security breach which can affect your information within a timeframe of 72 hours and recommend a course of action.
10. Who on our team has access
Members of our team have access to the information you provide us. Our administrators and team members can access:
Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to assist with any process refunds and customer support for you.
11. Payments
We accept payments through Square. When processing payments, some of your data will be passed to Square, including information required to process or support the payment, such as the purchase total and billing information.
Please see the Square Privacy Policy for more details.
12. A Note About Children
We do not intentionally gather personal information from visitors under the age of 13.
If a child under 13 submits personal information to us and we learn that the personal information is the information of a child under 13, we will attempt to delete the information as soon as possible. If you believe that we might have any Personal Data from a child under 13, please contact us at info@daytoremember.net.
13. What is Data Protection
Data is the means by which the privacy rights of individuals are safeguarded in relation to the processing of their personal data. You can visit the American Data Privacy and Protection Act for more information.
14. Contact Information
You can contact us about this Privacy Policy by emailing us at info@daytoremember.net.